On June 12, 2008, Tampa Electric notified the Florida Public Service Commission (FPSC) that it plans to request an increase to customer base rates, the first such request made by the company in 16 years. The proposed new rates will reflect the cost of investments the company has made to add environmentally responsible power generation and meet new reliability standards, as well as increased costs of commodities essential to the production and delivery of electricity. If approved by the FPSC, the bill for a Tampa Electric residential customer using 1,000 kilowatt-hours of electricity per month would increase by 9 to 10 percent, starting in May 2009.
To learn more, visit our Proposed changes to your base electric rate page, or read our news release.
Call toll-free 1-877-588-1010 to report a power outage or public safety concern. Our automated system matches your phone number or account number to your address, helping us pinpoint the outage. To fully utilize the system, update your primary and alternate phone numbers. The system can recognize your phone numbers and account number and match them to your home or business address when you call, helping us locate outages quickly. If you have not updated your phone numbers when you call the system, you will need to enter your account number for the system to recognize your address.
Download and print this handy reminder card in English or Spanish and keep it in a convenient location.Access your account with online forms that can turn on, turn off electric service, or even change account information.
View a list of options to pay your bill.
A fast, convenient service that accepts bill payments from Tampa Electric customers for a $4.95* convenience fee (per $500 transaction) is as close as your telephone or computer. Just Pay It®, lets you use your checking account, debit or VISA®, MasterCard, Discover or American Express credit card. Pay online or by calling 1-866-300-3069.
* Tampa Electric does not receive any part of the convenience charge.
