This program can help eliminate your worries about paying your electric bill during your hospital stay. Hospicare delays your electric bill payments until you leave the hospital. When you leave the hospital after an extended period, we will arrange a payment schedule with you. Contact Tampa Electric for more information.
Medical Watch is a notification program that identifies Tampa Electric customers who have been certified by their Florida-licensed physician as dependent upon electricity-powered life support equipment. Tampa Electric representatives will notify these customers when disconnection of electric service is required for non-payment of an electric bill; or when planned service interruptions must occur for power line equipment maintenance. For more information, contact Tampa Electric at (813) 225-5051 (Hillsborough County), (863) 298-6051 (Polk County), or 1-888-223-0800 (all other counties and out-of-state).
Our specially trained employees are equipped with two-way radio vehicles to alert local law enforcement agencies of crimes, fires, accidents and other emergencies or potential neighborhood problems.
SHARE helps senior customers who are low-income and/or medically disabled pay their energy-related bills. Tampa Electric customers may make a voluntary, tax deductible contribution with their monthly electric bill payment. You can request an online form to make a monthly SHARE donation that will be included with your business electric bill or residential electric bill. If you chose to make a one-time contribution, enclose a check or money order for any amount payable to Salvation Army Share, c/o Tampa Electric, PO Box 111, Tampa Florida 33601.
Donations are collected by Tampa Electric and forwarded to the Salvation Army to help eligible senior clients. To determine if you qualify to receive assistance as a SHARE recipient, call (813) 226-0055.
The Customer Care Department is equipped with a TTY device (special text telephone equipment for customers with hearing and/or speech disabilities). Customers requesting this service can call (TTY only) (813) 228-4613.
If you're over 60, own your home within Tampa Electric's service area and do not have the resources to weatherize your home, you may qualify for free home improvements available through Weather Care. This program, a joint service offered by Tampa Electric and The Centre for Women, is available exclusively to senior citizens on low, fixed incomes whose homes are in need of energy-related improvements.
