Tampa Electric continues work to restore 20,000 remaining customer outages
TAMPA, September 9, 2004
Three days into full recovery from the largest outage situation in its history, Tampa Electric now has restored all but 20,000 of the company’s 268,000 peak outages resulting from Hurricane Frances.
The company confirmed its earlier estimate that essentially all customers will be restored by Friday (weather permitting), with the exception of those where access is not possible because of flooding or other damage that precludes electrical service.
The remaining 20,000 customers will be restored in smaller increments. Once emergency facilities critical to public health and safety (hospitals, police and fire stations) and other key facilities, including schools and pumping stations, have been restored, the company prioritizes its restoration work based on safety and efficiency, making repairs that will restore the largest number of customers. Once that is done, the repairs that remain typically restore fewer numbers of customers at a time.
Normal business operations for Tampa Electric (new service requests, billing inquiries and so forth) are suspended until restoration work is complete.
Customers still without power can contact Tampa Electric at 813-223-0800, (toll-free) 888-223-0800 or (Polk County) 863-299-0800.
Customers with life-threatening power situations, such as downed power lines, should call the company's emergency line immediately at 1-877-503-6445, or call 911. The company advises that customers should never, ever go near a downed power line.
Tampa Electric is also closely monitoring Hurricane Ivan, which could potentially make landfall somewhere in Florida as early as Sunday. The company remains in a state of readiness following Hurricane Frances.
TECO Energy, Inc. (NYSE: TE) is an integrated energy-related holding company with core businesses in the utility sector, complemented by a family of unregulated businesses. Its principal subsidiary, Tampa Electric Company, is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System). Other subsidiaries are engaged in waterborne transportation, coal and synthetic fuel production and independent power.