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News Release

Tampa Electric declares major Hurricane Frances restoration efforts complete

TAMPA, September 12, 2004

Tampa Electric this evening reported that the company’s major restoration efforts following Hurricane Frances are complete. Peak outages during the hurricane were 268,000, well over a third of Tampa Electric’s overall customer base.

Vice President-Energy Delivery Tom Hernandez said, “Dealing with hurricane aftermath for the second time in less than a month has been challenging for our team, and I know it has been challenging for the community, particularly those who went without electricity. I offer our sincere thanks to all our customers for their patience and cooperation.”

Hernandez advised that there may be some individual power outages the company is not aware of, including from weather situations following Hurricane Frances. Any customers currently without power are asked to call the company at the following numbers:

Hillsborough: 813-223-0800
Polk: 863-299-0800
Toll-free: 888-223-0800

Tampa Electric does continue to face continued power outages due to trees and tree limbs interfering with the company’s equipment due to storm conditions. This interference may exist even when a customer’s power is on.

Customers who notice trees or tree limbs interfering with electrical equipment in their area are asked to contact Tampa Electric immediately, and not attempt to remove anything themselves. For safety reasons, customers should never go near Tampa Electric’s equipment.

With the Hurricane Frances restoration effort essentially complete, Tampa Electric has released all out-of-state utility workers to assist other Florida utilities. The company’s own crews will continue working on any tree-trimming or line repair work that remains, working out of the company’s regular operations centers. The storm incident bases have been closed.

TECO Energy, Inc. (NYSE: TE) is an integrated energy-related holding company with core businesses in the utility sector, complemented by a family of unregulated businesses. Its principal subsidiary, Tampa Electric Company, is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System). Other subsidiaries are engaged in waterborne transportation, coal and synthetic fuel production and independent power.

Media Contact
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CHERIE JACOBS
TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
E-mail: cljacobs@tecoenergy.com Email Icon