Tampa Electric Launches Mobile Web Site
New site will provide useful company information for customers on-the -go
TAMPA, September 18, 2009
Tampa Electric today announced it has launched a new mobile Web site specifically optimized for mobile devices / smart phones such as iPhones, Blackberries, etc.
The new mobile Web site contains the following information:
- Customer Care phone numbers for Hillsborough, Polk and other counties; information on TTY for the hearing-impaired and mailing addresses.
- Outage information by area; customers affected and estimated time of resolution.
- Payment locations.
- Electric system safety information.
- Link to online bill payment.
Vice President of Customer Care Bruce Narzissenfeld said, “This new mobile Web site will allow smart phone users to access useful company information at any time from any location.”
The new Web site was constructed in response to the rapid growth in the use of smart phone technology in our service area. The trend for customer service requires the inclusion of solutions for smart phone users. Analysts expect mobile data to be bigger than voice by 2011.
The Tampa Electric mobile web page is optimized for viewing on mobile devices and can be accessed at: http://m.tampaelectric.com.
Tampa Electric Company is the principal subsidiary of TECO Energy, Inc. (NYSE: TE), an integrated energy-related holding company, with regulated utility businesses, complemented by a family of unregulated businesses. Tampa Electric Company is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System ). Other subsidiaries are engaged in coal, and electric generation and distribution in Guatemala.