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News Release

Warning: Tampa Electric cautions customers about credit card scam

TAMPA, September 2, 2011

Tampa Electric is warning customers to beware of a recent telephone scam where a caller seeks credit card information.

In the past two weeks, the company has received several complaints from medical and health-related businesses that someone impersonating a Tampa Electric representative has called their office from a blocked phone number. The caller, sometimes identified as “Jonathan Smith” or “Donovan Smith,” claims the customer’s account will be disconnected within 24 hours because of an unsigned check or an expired credit card. He then requests a credit or debit card number to avoid the disconnection. In at least one case, a customer supplied a credit card number, which was later used illegally.

Tampa Electric never calls to ask for credit card or debit card numbers. If you are uncertain about an individual's association with Tampa Electric, please contact the company for verification:

  • In Hillsborough County, call 813-223-0800
  • In Polk County, call 863-299-0800
  • In all other areas, call 1-888-223-0800

All Tampa Electric team members and contractors doing work for Tampa Electric are required to carry photo identification cards. If someone claiming to be a Tampa Electric representative visits your home or business, request to see their badge or please call the company to verify their identity.

Tampa Electric Company is the principal subsidiary of TECO Energy Inc. (NYSE: TE), an energy-related holding company with regulated utility operations in Florida, including both Tampa Electric and Peoples Gas System . Tampa Electric serves more than 672,000 customers in West Central Florida. Other subsidiaries include TECO Coal, which owns and operates coal production facilities in Kentucky and Virginia, and TECO Guatemala, which is engaged in electric power generation and energy-related businesses in Guatemala.

Media Contact
For journalist inquiries only:


CHERIE JACOBS
TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
E-mail: cljacobs@tecoenergy.com Email Icon