Tampa Electric offers customers a new, expanded lineup of residential energy conservation programs and business energy conservation programs. The initiatives are designed to make it easy for customers to save energy through responsible usage. Several programs offer new or increased incentives for customer participation, including a program that makes free energy-efficient light bulbs available to customers. The programs will are being made available on a phased roll-out through 2008. Read the news release announcing the new programs.
Tampa Electric began its conservation program initiative in the late 1970s, prior to any federal or state energy conservation requirements. Almost 400,000 customers have participated in the company’s conservation programs to date.
Hurricane season runs from June 1 through November 30. Each Tampa Electric team member follows the company's comprehensive emergency response plan to guide our year-round preparation and our commitment to safety and service during severe weather. We urge you to be ready with an emergency plan for your household. To best utilize Tampa Electric's power outage number, 1-877-588-1010, update your primary home or business telephone numbers to enable the system to automatically identify the location of your outage when you call.
Download and print this handy Tampa Electric outage number reminder card in English or Spanish and keep it in a convenient location. For more on our storm season planning and things you need to know, visit our Weather Watch page.
On August, 11, 2008, Tampa Electric formally filed its request for a base rate increase with the Florida Public Service Commission (FPSC), the first such request made by the company in 16 years. The proposed new rates will reflect the cost of investments the company has made to add environmentally responsible power generation and meet new reliability standards, as well as increased costs of commodities essential to the production and delivery of electricity. If approved by the FPSC, the base rate portion of the bill for a Tampa Electric residential customer using 1,000 kilowatt-hours of electricity per month would increase by about 7.5 percent starting in May 2009. To encourage energy efficiency and benefit lower-income customers, Tampa Electric is seeking approval from the FPSC for tiered base and fuel rates. Under a tiered rate structure, the first 1,000 kWh you use would be billed at one rate, and any usage above that 1,000 kWh would be billed at a slightly higher rate. If approved, tiered fuel rates would take effect in January 2009, with tiered base rates to follow in May 2009.
To learn more, visit our proposed changes to your electric base rate page, or read our news release.
View a list of options to pay your bill.
A fast, convenient service that accepts bill payments from Tampa Electric customers for a $4.95* convenience fee (per $500 transaction) is as close as your telephone or computer. Just Pay It®, lets you use your checking account, debit or VISA®, MasterCard, Discover or American Express credit card. Pay online or by calling 1-866-300-3069.
* Charged solely by the third-party vendor
Access your residential account with online forms that can turn on, turn off electric service, or even change account information.
Online forms also make it fast and easy for business customers to make changes to account information.
Use the online form to let us know when streetlights or area lights are out or malfunctioning in your neighborhood.
