Email page | Print page

• Home
• About Us
• Careers
• Contact Us

Frequently Asked Questions

Select from the list of frequently asked questions with answers about...

Top 5 Questions

1. When will I get my deposit back?
2. How do I pay my electric bill over the phone?
3. How do I report a streetlight that is out or not working properly?
4. How can I get my account number when I don't have my statement?
5. How can I find the balance due on my account?

Calling Tampa Electric

• Automated Phone System

Pay Your Bill

• e-Bill
• Automatic Bank Draft
• Just Pay It®
• Pay Locations/Mail
• Levelized Payment Plan

Billing Options

• 62+ Plan
• Hospicare

Renewable Energy Resources

• Renewable Energy
• Sign Up

Reporting an Outage

• Power Outage
• Street Light
• Line Clearance

Surge Protection

Weather Watch & Energy Savers

• Cold Weather
• Hot Weather
• Heating & Cooling
• Other Appliances

Your Computer and e-Bill

• Browser
• Encryption

Your Electric Service

• Turn On Service
• Transfer Service
• Turn Off Service
• Understanding Your Electric Meter