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Your Computer and e-Bill

• I have not received a confirmation e-mail from Tampa Electric for my online service request. I've checked to be sure the e-mail address I submitted was correct and my e-mail spam filter is not blocking the confirmation e-mail. What should I do now?

Browser

• Does it matter which Internet browser I use to access e-Bill? How do I get 128-bit encryption?
• What if I'm using Netscape Communicator or AOL?
• What if I'm using Internet Explorer?

Encryption

• What is encryption?