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Frequently Asked Question

Q. My family is very good about conserving energy in our home. We think there may be an error on our electric bill. What should we do?

A. An error is unlikely because Tampa Electric has a high meter-reading accuracy at 99.8 percent. To help ease your mind, we also have a billing check and verification process to ensure accurate billing. For further verification, you can also read your meter yourself. Tampa Electric offers step-by-step instructions on how to read your meter on tampaelectric.com. Go to ‘Residential,’ then ‘Your Account’ to access the ‘Read Your Meter’ link. You may also want to schedule a free home energy audit through the online form on our "Energy Savers" page. Our analysts will perform a thorough inspection of your home to find out if it’s leaking valuable energy and provide valuable tips on how you can save energy. Wasted energy can increase your electricity costs. Analysts also will recommend other Tampa Electric Energy Saver programs that may earn rebates.

Go to Energy Savers page.