Q. I have not received a confirmation e-mail from Tampa Electric for my online service request. I've checked to be sure the e-mail address I submitted was correct and my e-mail spam filter is not blocking the confirmation e-mail. What should I do now?
A. 
After verifying your e-mail address, if you still have not received a confirmation e-mail within 24 hours after submitting or resubmitting the form (and/or you are unable to disable your spam filter), you may contact us by telephone at 813-223-0800 in Hillsborough County, 863-299-0800 in Polk County, and 1-888-223-0800 in all other counties.
