Q. How do I access Tampa Electric’s automated phone system?
A. Call (813) 223-0800 from Hillsborough County, (863) 299-0800 from Polk County, or (888) 223-0800 toll-free from anywhere else.
Hold for English, or press 9 for Spanish;
Press 1 for emergencies, outages and streelights, or press 2 for all other residential requests.
We have upgraded our automated phone system with enhanced hardware and software for better performance and reliability. The system also features improved voice recognition.
We value your feedback. To better serve you, please let us know your suggestions for our automated phone system by completing this form and selecting Tampa Electric’s Automated Phone System from the topics menu.
For more information, please download our automated phone system bill insert.
Business customers should call the dedicated Business and Industry phone number provided on the billing statement.
