Q. What if I have a question about my bill?
A. Go to tampaelectric.com and choose Residential to access the Contact Us form. You can also call the automated phone system, (813) 223-0800 from Hillsborough County, (863) 299-0800 from Polk County or toll-free 1-888-223-0800 from all other counties.
Hold for English, or press 9 for Spanish;
Press 2 for non-emergencies
Press 1 for residential Customer Care;
Press 2 for billing options, then follow the remaining prompts for billing and account information.
You'll need either your 11-digit account number or the telephone number associated with the account.
