On August, 11, 2008, Tampa Electric formally filed its request for a base rate increase with the Florida Public Service Commission (FPSC), the first such request made by the company in 16 years. The proposed new rates will reflect the cost of investments the company has made to add environmentally responsible power generation and meet new reliability standards, as well as increased costs of commodities essential to the production and delivery of electricity. If approved by the FPSC, the bill for a Tampa Electric residential customer using 1,000 kilowatt-hours of electricity per month would increase by about 7.5 percent, starting in May 2009.
Separately, the company has notified the FPSC that based on actual and projected 2008 fuel costs, it is estimating an under-recovery by year-end of $209 million, combined with current projections for continued high fuel costs in 2009. The bill for a residential customer using 1,000 kWh of electricity per month will increase to about $140 in January 2009, from the current 1,000 kWh residential bill of $114.38. If the proposed base rates are approved, the May 2009 1,000 kWh residential bill would be $150.
Base rates, which are separate from fuel costs, apply to a utility’s cost of building, operating and maintaining the infrastructure it uses to serve its customers. Fuel rates are passed through from customers to fuel suppliers with no markup or profit to Tampa Electric.
To learn more, visit our proposed changes to your electric base rate page, or read our news release.
Call toll-free 1-877-588-1010 to report a power outage or public safety concern. Our automated system matches your phone number or account number to your address, helping us pinpoint the outage. To fully utilize the system, update your primary and alternate phone numbers. The system can recognize your phone numbers and account number and match them to your home or business address when you call, helping us locate outages quickly. If you have not updated your phone numbers when you call the system, you will need to enter your account number for the system to recognize your address.
Download and print this handy reminder card in English or Spanish and keep it in a convenient location.Access your account with online forms that can turn on, turn off electric service, or even change account information.
View a list of options to pay your bill.
A fast, convenient service that accepts bill payments from Tampa Electric customers for a $4.95* convenience fee (per $500 transaction) is as close as your telephone or computer. Just Pay It®, lets you use your checking account, debit or VISA®, MasterCard, Discover or American Express credit card. Pay online or by calling 1-866-300-3069.
* Tampa Electric does not receive any part of the convenience charge.
