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Call Before You Dig

Call 811

For digging projects large and small, Florida law states that property owners and excavators MUST call 811 or go to sunshine811.com at least two full business days prior to digging to get underground utility lines marked at the dig site.

Here's the step-by-step process of exactly how it works.

Failure to call 811 before digging results in Floridians unintentionally hitting underground utility lines, which can lead to injury, penalties, repair costs, and inconvenient utility service interruptions.

View the color code for marking underground utility lines established by the American Public Works Association.

Stay informed

Call our toll-free automated system at 1-877-588-1010 to report a power outage or public safety concern. The system can recognize the number you're calling from to enable us locate outages faster. Help us by updating your primary and alternate phone numbers.

  • If you have not updated your phone numbers when you call 1-877-588-1010, the system will need your Tampa Electric customer account number to recognize your address.
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