SHARE helps customers in need pay their energy-related bills. Tampa Electric customers may make a voluntary, tax deductible contribution with their monthly electric bill payment. You can request an online form to make a monthly SHARE donation that will be included with your business electric bill or residential electric bill. If you chose to make a one-time contribution, enclose a check or money order for any amount payable to Salvation Army Share, c/o Tampa Electric, PO Box 111, Tampa Florida 33601.
Donations are collected by Tampa Electric and forwarded to the Salvation Army to help eligible clients. To determine if you qualify to receive assistance as a SHARE recipient, call (813) 226-0055.
Medical Watch is a notification program that identifies Tampa Electric customers who have been certified by their Florida-licensed physician as dependent upon electricity-powered life support equipment. Tampa Electric representatives will notify these customers when disconnection of electric service is required for non-payment of an electric bill; or when planned service interruptions must occur for power line equipment maintenance. For more information, contact Tampa Electric at (813) 225-5051 (Hillsborough County), (863) 298-6051 (Polk County), or 1-888-223-0800 (all other counties and out-of-state). Download the Medical Watch insert.
Our specially trained employees are equipped with two-way radio vehicles to alert local law enforcement agencies of crimes, fires, accidents and other emergencies or potential neighborhood problems.
The Customer Care Department is equipped with a TTY device (special text telephone equipment for customers with hearing and/or speech disabilities). Customers requesting this service can call (TTY only) (813) 228-4613.
In addition to Tampa Electric’s Medical Watch program, we encourage our special-needs customers to pre-register with their county’s response team that provides aid to persons who require special assistance during evacuations and sheltering because of physical, mental or sensory disabilities.
For more information, please call the special-needs registry in your area:
(813) 272-5900 (Hillsborough County)
(863) 534-5600 (Polk County)
(727) 847-8959 (Pasco County)
(727) 464-3800 (Pinellas County)
