To report a power outage or electrical emergency such as a downed power line, call Tampa Electric’s dedicated toll-free automated system at 1-877-588-1010. The system can recognize your phone number when you call, matching it to your address to help us locate outages quickly. To best utilize the system, we ask that you update your primary and alternate telephone numbers using our easy forms for residential or business customers. If you do not have your phone number updated in our system when you call, you will need to enter your Tampa Electric account number. In the event severe weather forces evacuation of our call center, our new Mutual Assistance Routing System enables customer service representatives from other utilities to answer your calls.
Download and print this handy reminder card in English or Spanish and keep it in a convenient location.
