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Pay By EDI


Electronic Data Interchange, (EDI) is the exchange of business data in a standardized format between business computer systems.

EDI replaces paper-intensive functions with efficient electronic transactions and eliminates the need for printing and mailing business information. By using standard formats and languages, the computerized data can be electronically transmitted between two companies and interpreted automatically.


EDI is more efficient than manual billing. Benefits to your company will:

  • Eliminate late fees due to mail delivery
  • Unify data and bill processing formats
  • Improve reporting and auditing methods
  • Improve error detection
  • Access billing and energy use information more quickly and easily
  • Perform budget and trend analysis in a historical database with no data entry or paperwork required
  • Upload information directly into accounting systems
  • Reduce paper consumption, postage and associated costs

How EDI works

If you are EDI enabled, have access to a Value Added Network (VAN) and comply with TECO's EDI standards as specified in the Implementation Guide, you can receive your TECO billing information electronically. You can also pay your bill electronically, thereby eliminating one more paper process for your accounting department, in addition to reducing paperwork and increasing efficiency and productivity.

To ensure a smooth transition to EDI Billing, you will work closely with a TECO representative and test selected accounts. Once the testing has been completed to your satisfaction and all aspects of the EDI transactions have been completed you will have a choice of which accounts you want on EDI. These accounts will be added to EDI and the paper bill will cease. Because TECO transmits your bill via EDI on the same day that your bill would typically be prepared, you have the information immediately. After reviewing the EDI billing transmissions, your accounting department can make payment electronically through your bank.

Getting Started

EDI does require special hardware and software. If you are new to EDI and want to learn more about it, visit the following websites:

  • Utility Industry Group
  • American National Standards Institute
  • If you would like to enroll in EDI for your natural gas bill payment and processing, please contact your account manager.
Electronic Data Interchange Implementation Guidelines

Following are our Utility Industry Group compliant EDI 810 version 4010 guidelines for your use in implementing EDI.

Download EDI Implementation Guide. PDF Icon

Rate Schedule

If your natural gas statement indicates that your rate schedule recently changed, this is due to TECO's routine audit of all business accounts to ensure that customers are receiving service under the most cost-effective rate schedule based on the last 12 months usage. As a result of the audit, your account was changed to a more beneficial rate schedule and will remain under this schedule for a minimum of 12 months. If you prefer to receive service under the original rate schedule or have questions about this communication, please call TECO's Customer Care at 813-223-0800 (Hillsborough County), (863) 299-0800 (Polk County) or 888-223-0800 (all other counties and out-of-state).

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