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News Release

Tampa Electric Hurricane Jeanne outages down to 55,500; restoration completed for 80 percent of customers affected by the storm

TAMPA, September 30, 2004

Tampa Electric reported this morning that its crews have restored more than 80 percent of the 285,000 peak outages resulting from Hurricane Jeanne. About 55,500 customers are still without power. Of those outages, 34,300 are in Hillsborough County, 20,800 are in Polk County and 400 are in Pasco County.

Vice President-Energy Delivery Tom Hernandez said, "Our work continues, and now with more assistance from out-of-state utilities and electrical contractors, we’re making additional headway. Our goal remains 95 percent restoration by end-of-day Sunday. We thank our customers for their continued patience."

Tampa Electric has restored most critical priority facilities and now has all of its resources fully focused on restoring the remainder of its system, including all residential customers. Once priority facilities critical to public health and safety (hospitals, police and fire stations) and other key facilities, including schools and pumping stations, have been restored, the company prioritizes its restoration work based on safety and efficiency, making repairs that will restore the largest number of customers. Once that is done, the remaining repairs typically restore fewer numbers of customers at a time.

The company experienced extensive structural damage to the eastern portion of its system, including equipment serving Brandon, Plant City, Dade City, Auburndale and Winter Haven, and surrounding areas. Transmission and distribution circuits, as well as substation facilities, were more significantly damaged than during Hurricane Charley or Frances.

Tampa Electric customer service numbers are as follows:

  • Hillsborough 813-223-0800
  • Polk 863-299-0800
  • Toll-free 888-223-0800

Tampa Electric Company is the principal subsidiary of TECO Energy, Inc. (NYSE: TE), an integrated energy-related holding company with core businesses in the utility sector, complemented by a family of unregulated businesses. Tampa Electric Company is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System). Other subsidiaries are engaged in waterborne transportation, coal and synthetic fuel production and independent power.

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TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
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