Company Header Graphic
News Release

Tampa Electric restores 75 percent of Hurricane Jeanne outages; restorations now total 214,000

TAMPA, September 29, 2004

Tampa Electric reported this morning that its crews have restored 75 percent of the 285,000 peak outages resulting from Hurricane Jeanne. About 71,000 customers are still without power. Of those outages, 38,000 are in Hillsborough County, 31,000 are in Polk County and 2,000 are in Pasco County.

Vice President-Energy Delivery Tom Hernandez said, "We continue to work continuously to help restore power, safely and quickly, to all our customers. Starting today, our team will be complemented by additional assistance from out-of-state utilities and electrical contractors, which will help us achieve the goal of 95 percent restoration by end-of-day Sunday. We thank our customers for their continued patience."

Tampa Electric has restored the most critical priority facilities and now has all of its resources fully focused on restoring the remainder of its system, including all residential customers. Once priority facilities critical to public health and safety (hospitals, police and fire stations) and other key facilities, including schools and pumping stations, have been restored, the company prioritizes its restoration work based on safety and efficiency, making repairs that will restore the largest number of customers. Once that is done, the remaining repairs typically restore fewer numbers of customers at a time.

The company experienced extensive structural damage to the eastern portion of its system, including equipment serving Brandon, Plant City, Dade City and Winter Haven, and surrounding areas. Transmission and distribution circuits, as well as substation facilities, were more significantly damaged than during Hurricane Charley or Frances.

Tampa Electric customer service numbers are as follows:

  • Hillsborough 813-223-0800
  • Polk 863-299-0800
  • Toll-free 888-223-0800

Tampa Electric Company is the principal subsidiary of TECO Energy, Inc. (NYSE: TE), an integrated energy-related holding company with core businesses in the utility sector, complemented by a family of unregulated businesses. Tampa Electric Company is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System). Other subsidiaries are engaged in waterborne transportation, coal and synthetic fuel production and independent power.

Media Contact
For journalist inquiries only:

TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
E-mail: Email Icon