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News Release

Tampa Electric brings automated meters to Dade City area customers

TAMPA, January 9, 2004

Tampa Electric residential customers in Pasco County will be seeing meter readers a lot less in 2004, thanks to the utility’s new Automated Meter Reading program.

The AMR (Automated Meter Reading) initiative uses advanced communication technology to transmit a radio signal, allowing Tampa Electric field personnel to read them via computer as they drive or walk past. Initial field tests have read some meters up to a half-mile away.

The project benefits the customer with the digital display incorporated into these meters, which they can use to keep track of their own electricity usage all year. Another benefit for the customer is the fact that a meter-reader will only rarely have to enter the customers’ yards to take meter readings. Additionally, if a customer questions the read, they can verify the readings much easier themselves due to the digital readout on the meter

To ensure the effectiveness of the new equipment, Tampa Electric meter service representatives read the meters manually through mid-December. They have been reading them remotely since.

Vice President-Energy Delivery Tom Hernandez said, “The implementation of this technology will aid us in our efforts to continuously improve our customer services by obtaining safe, accurate meter reads.

Tampa Electric began replacing old meters when the plan was announced in September and has since installed most of the new meters. The remaining non-Automated Meter Reading meters in the Dade City service area serve industrial and a few commercial accounts.

Tampa Electric Company is the principal subsidiary of TECO Energy, Inc. (NYSE:TE), a diversified holding company of energy-related businesses that include Peoples Gas System, TECO Power Services, TECO Transport, TECO Coal and TECO Solutions.

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Tampa, Florida 33602
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