Company Header Graphic
News Release

Tampa Electric reassures customers that as soon as Frances passes, restoration will begin

TAMPA, September 5, 2004

As Hurricane Frances begins entering its service area, Tampa Electric reminded customers that due to the storm’s slow pace, restoration could take longer than restoration following Hurricane Charley. The company expects that as many as 150,000 or more Tampa Electric customers could experience power outages as a result of Frances.

To ensure the safety of its people, Tampa Electric has brought most of its line crews in from the storm. A few workers are on call for life-threatening emergencies, but most will be ready to tackle restoration in earnest when winds have declined to a safe level.

Vice President-Energy Delivery Tom Hernandez said, “This time, we suspect that restoration could take a while. We ask that our customers remain patient. As soon as we can safely have crews on the road, we will begin restoration, putting all of our effort in to that activity.”

“Each and every person at Tampa Electric is at the ready, with our primary goal the safe and rapid restoration of power to all our customers,” Hernandez added.

To fully focus on the storm’s impact and restoration, the company has suspended normal business at its call centers and other facilities. Only outage calls will be handled.

Tampa Electric contact numbers are 813-223-0800, 863-299-0800 (in Polk County) or (toll-free) 888-223-0800.

TECO Energy, Inc. (NYSE: TE) is an integrated energy-related holding company with core businesses in the utility sector, complemented by a family of unregulated businesses. Its principal subsidiary, Tampa Electric Company, is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System). Other subsidiaries are engaged in waterborne transportation, coal and synthetic fuel production and independent power.

Media Contact
For journalist inquiries only:

TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
E-mail: Email Icon