Company Header Graphic
News Release

Severe storms interfere with Tampa Electric’s restoration efforts overnight; outages now under 10,000

TAMPA, September 10, 2004

This morning, Tampa Electric reported that it has under 10,000 outages remaining from the original 268,000 peak outages resulting from Hurricane Frances. Stormy weather overnight caused additional outages and created additional work for crews. More inclement weather is expected today.

Despite weather-related challenges, the company reaffirmed its earlier estimate that essentially all customers will be restored by sometime today, with the exception of those where access is not possible because of flooding or other damage that precludes electrical service.

Vice President-Energy Delivery Tom Hernandez said, “While we made additional headway overnight, it was offset somewhat with weather-related outages. We’re still committed to our goal of getting essentially all customers with Frances outages restored by sometime today.”

The final 10,000 customers will be restored in smaller increments. (Note on priority restoration: Once emergency facilities critical to public health and safety (hospitals, police and fire stations) and other key facilities, including schools and pumping stations, have been restored, the company prioritizes its restoration work based on safety and efficiency, making repairs that will restore the largest number of customers. Once that is done, the repairs that remain typically restore fewer numbers of customers at a time.)

Normal business operations for Tampa Electric (new service requests, billing inquiries and so forth) are suspended until restoration work is complete.

Customers still without power can contact Tampa Electric at 813-223-0800, (toll-free) 888-223-0800 or (Polk County) 863-299-0800.

Customers with life-threatening power situations, such as downed power lines, should call the company's emergency line immediately at 1-877-503-6445, or call 911. The company advises that customers should never, ever go near a downed power line.

Tampa Electric is also closely monitoring and preparing for Hurricane Ivan. The company remains in a state of readiness following Hurricane Frances.

TECO Energy, Inc. (NYSE: TE) is an integrated energy-related holding company with core businesses in the utility sector, complemented by a family of unregulated businesses. Its principal subsidiary, Tampa Electric Company, is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System). Other subsidiaries are engaged in waterborne transportation, coal and synthetic fuel production and independent power.

Media Contact
For journalist inquiries only:

TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
E-mail: Email Icon