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News Release

Customers in new Tampa and other areas to see new account number, billing date, meter reading route changes

TAMPA, July 30, 2003

Due to increased customer growth in our service territory, Tampa Electric will change meter reading routes in New Tampa and other areas. Customers affected by the re-routing will receive new account numbers and billing due dates. They will be notified by a printed message on their monthly electric bill and a bill insert.

Also, customers are reminded to submit the new account number if they subscribe to any online bill payment service other than Tampa Electric’s E-bill.
The date change could mean fewer days or more days in the billing cycle preceding the date change, resulting in slightly lower-than-normal or higher-than-normal electric bills for just that billing cycle.

Re-routing is scheduled for completion in August in New Tampa.

“After the re-routing schedule is implemented, Tampa Electric will continue to read customer meters around the new date,” said Gordon Hudson, coordinator-Customer Account Field Operations.

“The new schedules will enable Tampa Electric meter readers to complete their schedules faster and more efficiently, which helps keep electricity prices down,” Hudson said.

Tampa Electric Company is the principal subsidiary of TECO Energy, Inc. (NYSE:TE), a diversified holding company of energy-related businesses that include Peoples Gas System, TECO Power Services, TECO Transport, TECO Coal and TECO Solutions.

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TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
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