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News Release

Tampa Electric continues to warn customers about prepaid debit card scam

TAMPA, December 19, 2012

A scammer demanding a prepaid debit card continues to call Tampa Electric customers under the guise of avoiding disconnection.

Because this scam continues to affect Tampa Electric customers – and because December is Identity Theft Prevention and Awareness Month – Tampa Electric would like to remind customers to be wary of anyone demanding payment over the phone for their power bill.

This scam first surfaced in the summer: Someone impersonating a Tampa Electric representative calls a customer and claims the account is past due. The caller demands the customer buy a prepaid debit card from a local drug store and call back with the card’s number to avoid disconnection. In about five cases, the scammer ensnared customers.

Tampa Electric never calls to ask for credit card or debit card numbers. If you are uncertain about an individual's association with Tampa Electric, please contact the company for verification:

  • In Hillsborough County, call 813-223-0800
  • In Polk County, call 863-299-0800
  • In all other areas, call 1-888-223-0800

All Tampa Electric team members and contractors working for Tampa Electric are required to carry photo identification cards. If someone claiming to be a Tampa Electric representative visits your home or business, request to see an ID badge or call the company to verify his or her identity.

Tampa Electric Company is the principal subsidiary of TECO Energy Inc. (NYSE: TE), an energy-related holding company with regulated utility operations in Florida, including both Tampa Electric and Peoples Gas System . Tampa Electric serves nearly 676,000 customers in West Central Florida. TECO Energy’s other major subsidiary, TECO Coal, owns and operates coal production facilities in Kentucky and Virginia.

Media Contact
For journalist inquiries only:

TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
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