Tampa Electric is prepared to handle severe weather
TAMPA, August 31, 2016
Tampa Electric is closely monitoring Tropical Storm Hermine and is prepared to respond to severe weather that could affect Florida in coming days.
Tampa Electric's comprehensive storm plan is in place and crews are prepared to work around the clock to restore power as quickly and safely as possible. The company also recommends that customers have a storm plan in place for their homes or businesses.
It's important to prepare now for severe weather during a storm:
- Keep basic items handy such as water, ready-to-eat food, first aid supplies, clothing, extra prescription medicines and cash (banks and ATMs may be closed during the storm).
- Carry a Photo ID on you in case of evacuation.
- Stock up on batteries, and keep flashlights and radios ready.
Tampa Electric offers customers several ways to report power outages:
- Power UpdatesSM is Tampa Electric's free service to keep customers informed about their electric service. Customers can report outages online or by text and receive updates via text, email and phone.
- Residential and commercial customers are encouraged to call Tampa Electric's dedicated toll-free automated power outage phone system at 1-877-588-1010 to report a power outage or electric emergency.
- In addition to the automated outage reporting system, customers can report outages online at tampaelectric.com/outages or by texting OUT to 35069.
Customers can monitor and track outages in their neighborhoods through the outage map at tampaelectric.com/outagemap. The map displays the cause, status and estimated restoration time. Tampa Electric also will use Twitter @tampaelectric to keep customers informed about outage restoration.
Tampa Electric would like to remind customers to be safe after a storm:
- Remember to keep away from downed power lines and urge others to be extremely cautious.
- Remember to use portable generators safely. Plug your appliances directly into the generator. DO NOT connect your portable generator into your home's circuits. Connection your generator to the circuits may cause power to flow to outside lines, posing life-threatening danger to restoration crews.
- Portable generators must not be taken into homes or any enclosed space (like a garage) where deadly carbon monoxide gases could build up.
- Stay out of floodwaters, as they can hide energized power lines or put you at risk of drowning.
Tampa Electric, one of Florida's largest investor-owned electric utilities, serves about 730,000 customers in West Central Florida. Tampa Electric is a subsidiary of Emera Inc., a geographically diverse energy and services company headquartered in Halifax, Nova Scotia, Canada.