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News Release

Tampa Electric Hurricane Jeanne restoration essentially complete; power restored for 99 percent of customers affected by the storm

TAMPA, October 3, 2004

Tampa Electric reported this morning that 99 percent of the 285,000 peak outages resulting from Hurricane Jeanne have been restored. The 3,580 remaining outages include 2,680 outages in Hillsborough County and 900 in Polk County.

The company experienced extensive structural damage to the eastern portion of its system from Hurricane Jeanne, including equipment serving Brandon, Plant City, Dade City, Auburndale and Winter Haven, and surrounding areas. Transmission and distribution circuits, as well as substation facilities, were more significantly damaged than during Hurricane Charley or Frances.

The company's normal operations, including meter reading, new service hookups, system construction and lighting repairs, have been suspended so that all staff can focus on restoration. Once restoration has been completed, Tampa Electric will resume normal operations and work through any backlogs created by the suspension.

Any customers still without power are asked to please contact the company. Tampa Electric customer service numbers are as follows:

  • Hillsborough 813-223-0800
  • Polk 863-299-0800
  • Toll-free 888-223-0800

Tampa Electric Company is the principal subsidiary of TECO Energy, Inc. (NYSE: TE), an integrated energy-related holding company with core businesses in the utility sector, complemented by a family of unregulated businesses. Tampa Electric Company is a regulated utility with both electric and gas divisions (Tampa Electric and Peoples Gas System). Other subsidiaries are engaged in waterborne transportation, coal and synthetic fuel production and independent power.

Media Contact
For journalist inquiries only:

TECO Energy, Tampa Electric, Peoples Gas
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
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