About 3,200 workers from as far away as Canada begin arriving today to help with restoration
TAMPA, September 12, 2017
Tampa Electric is working around the clock – and is bringing in reinforcements – to restore power for the thousands of customers affected by Hurricane Irma.
Tampa Electric expects to restore power to essentially all customers by Sunday night. Tampa Electric plans to provide more geographically-specific restoration times as soon as we can. Some customers with more complex damage may take longer to restore.
In total, 425,000 of our 730,000 customers were impacted by the storm. At the peak of the storm, 335,000 customers remained without power. Power has already been restored to 170,000 customers, or about 40 percent of those affected.
“We are making significant progress around the clock to restore power – and that will continue until all customers have electricity,” said Gordon Gillette, president and chief executive officer of Tampa Electric. “We know that customers are trying to get life back to normal, and having electricity is a key part of that. Thank you for your patience as we rebuild our system.”
Due to the magnitude of the storm and the significant rebuilding required, restoration will require more than 280,000 man-hours of work.
About 3,200 line, tree and other workers, from other utilities from as far away as the Midwest, Northeast and Canada, continue to arrive today to assist Tampa Electric, as part of the largest restoration effort in U.S. history.
Customer Service has 24-hour coverage – and extra staff on hand – to take emergency and outage-related calls. The company also has assistance from other utilities to take weather-related calls, if needed. For customers with non-storm-related calls, please consider calling later in the week.
Tampa Electric offers customers several ways to report power outages:
Customers can monitor and track outages in their neighborhoods through the outage map at tampaelectric.com/outagemap. The map displays the cause, status and estimated restoration time. Tampa Electric also will use Twitter @tampaelectric to keep customers informed about outage restoration.
Tampa Electric would like to remind customers to be safe after a storm:
Tampa Electric, one of Florida’s largest investor-owned electric utilities, serves about 730,000 customers in West Central Florida. Tampa Electric is a subsidiary of Emera Inc., a geographically diverse energy and services company headquartered in Halifax, Nova Scotia, Canada.
For journalist inquiries only:
TECO Energy, Inc.
702 N. Franklin Street
Tampa, Florida 33602
Tampa Electric is an Emera company.
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