Customers may experience a brief outage as we put other customers back in service
TAMPA, September 15, 2017
Tampa Electric has restored power to more than 90 percent of the customers affected by Hurricane Irma.
“We are in the home stretch,” said Gordon Gillette, president and chief executive officer of Tampa Electric. “Restoring the remaining customers will be slower and more difficult because the damage is extensive and requires some rebuilding. We will not stop until all our customers are restored.”
Tampa Electric expects to restore power to essentially all customers by Sunday night. Some customers with more complex damage may take longer to restore.
In total, 425,000 of our 750,000 customers were impacted by the storm, and power has already been restored to 385,000 of them. More than 4,000 line, tree and other personnel are working around the clock in 16-hour shifts to restore power quickly and safely to those customers who remain without power.
Some customers may experience a brief power outage as we put other customers back into service. Please wait at least 30 minutes before reporting a new power outage.
Over the past 10 years, Tampa Electric has invested $479 million to harden our equipment against severe weather. Hurricane Irma affected more customers than hurricanes Charley and Jeanne combined – and we are restoring service in less than half the time.
Tampa Electric would like to remind customers of these important tips to be safe after a storm:
Customer Service has 24-hour coverage – and extra staff on hand – to take emergency and outage-related calls. For customers with non-storm-related calls, please consider calling in a few days.
As customers who evacuated return to the area, we encourage them to report outages at their homes or businesses:
Customers can monitor and track outages in their neighborhoods through the outage map at tampaelectric.com/outagemap. Tampa Electric also will use Twitter @tampaelectric to keep customers informed about outage restoration.
Tampa Electric, one of Florida’s largest investor-owned electric utilities, serves about 750,000 customers in West Central Florida. Tampa Electric is a subsidiary of Emera Inc., a geographically diverse energy and services company headquartered in Halifax, Nova Scotia, Canada.
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702 N. Franklin Street
Tampa, Florida 33602
Tampa Electric is an Emera company.
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