TAMPA, September 10, 2018
Tampa Electric has begun installing state-of-the-art, smart electric meters for every customer – part of a multi-year project to build a smarter energy grid that will deliver safe, more reliable and affordable energy to more than 750,000 customers.
When the $235 million project is complete in early 2022, it will serve as a foundation for many future improvements, including:
"This investment is transformational. Our new technology will lay a foundation to provide more services and programs for our customers,” said Nancy Tower, president and chief executive officer of Tampa Electric. "This new technology will ultimately connect our grid to streetlights, rooftop solar, electric vehicles and more.”
All customers scheduled to receive a new meter will receive a letter indicating when installers will be in their area. Before any change is made, a technician will attempt to notify a customer about the installation of the meter, which will result in a brief interruption to electric service. All vendors installing the smart meters will carry Tampa Electric contractor photo identification cards. If the customer is not available at the time of installation, the vendor will post a door hanger noting the meter was replaced.
Here are a few things to know about the new, second-generation smart meters:
If a customer chooses to opt out of the meter installation, the company will assess a fee to manually read their meter in the near future. The amount of the fee has not yet been determined, and it will require approval from the Florida Public Service Commission.
Questions about the new meters and a list of frequently asked questions are available at tampaelectric.com/mymeter.
Tampa Electric, one of Florida's largest investor-owned electric utilities, serves about 750,000 customers in West Central Florida. Tampa Electric is a subsidiary of Emera Inc., a geographically diverse energy and services company headquartered in Halifax, Nova Scotia, Canada.
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