For Our Residential Customers

Lighting the Way to a Brighter Future

Investing in lower carbon and long-term affordability


We're Committed to Bringing Value to our Residential Customers

We know you value the safe, reliable electricity you use in your home every day.

Tampa Electric is committed to being your trusted energy-solutions partner now and in the future. To fulfill that commitment, we are investing in the production of more clean, green energy, driving reliability with the modernization our plants and electric grid and making it easier and faster for customers to do business with us – when and where they want.

We are proud to say that our rates have remained stable – and even declined $3 – since our last rate request took effect in 2013. Since then, we have delivered on a disciplined, well-planned strategy that increased overall customer satisfaction due to improved reliability, providing more customer solutions and keeping bills low. In addition, we have reduced carbon emissions by 50 percent since 2000. These operational and financial benefits show our long-term approach is what positions us well for success.

We have filed our our proposed rate increase with the which is an early step in a lengthy process. If approved, our bills would remain among the lowest in Florida and below the national average.

View important rate information PDF Icon that appears with your May 2021 electric bill.

Residential Cost Increases Chart

It is important to remember that rates would not change until 2022.

Helping you save

We are dedicated to giving back to the community, which is why we offer customers more energy-efficiency programs PDF Icon than any other electric utility in the state, helping to reduce energy consumption, saving customers money and helping the environment. Here are some ways we can help you manage your energy usage and spending:

We're here for you

We are focused on being an energy-solutions partner that cares for the community PDF Icon. We understand that customers may be facing unexpected financial hardships due to the coronavirus pandemic and we are here to help. With funds from shareholders, TECO donated $1 million to customers in need through bill credits in January 2021 and another $1 million to COVID-19 relief in 2020, including $500,000 to the Share program, which is administered by the Salvation Army.

If you need support, we offer assistance programs as well as flexible payment arrangements.

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