Get outage updates
To get the latest updates about the status of your electric service, you may use one of these convenient options:
- Sign up for Power Updates* through tecoaccount.com. When you sign up, you can let us know how you'd like us to contact you. You can receive texts, emails, and/or phone calls regarding your service and other important information.
- Text UPDATE to 35069**.
- Visit our outage map to track outages in your neighborhood. You can learn the cause and restoration status in addition to the number of customers affected and the estimated restoration time.
*Message and data rates may apply.
**If the phone number you enter is not recognized in our system, you may text UPDATE followed by your account number or meter number. For example: UPDATE212000000000 or UPDATEAB1234.