1-877-588-1010
To report a power outage or electrical emergency such as a downed power line, call Tampa Electric's dedicated toll-free automated system.
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Large Outage (200 + Customers) |
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Medium Outage (51 - 200 Customers) |
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Small Outage (11 - 50 Customers) |
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Very Small Outage (1 - 10 Customers) |
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Outage Map data updated every 15 minutes |
| Last updated: 11/20/09 8:39 PM | |
Information on major power outages
There are many reasons why customers experience power outages including interruptions due to animals, trees, weather, vandalism and vehicular accidents.
Major storms or other natural disasters sometimes cause major outages - affecting a large number of customers over an extended period of time.
Frequently asked questions about power outages
Have an outage kit handy
Your outage kit should be prepared ahead of time and should contain:
- Working flashlight
- Battery-powered radio
- Extra batteries
- Candles and matches
- Fully charged cell phone
Outage Map
Providing reliable power is a priority for Tampa Electric. However, sometimes there are circumstances beyond our control when you will lose power. This tool was created to help you monitor and track outages - helping you plan around this situation. Some of the features you can take advantage of include:
- Access to the latest outage information 24/7
- Map updated every 15 minutes
- Map or Hybrid format views
- Estimates of power restoration when available
- Number of customers affected
Report a power outage
To report a power outage or electrical emergency such as a downed power line, call Tampa Electric's dedicated toll-free automated system at 1-877-588-1010. The system can recognize your phone number when you call, matching it to your address to help us locate outages quickly.
To best utilize the system, we ask that you update your primary and alternate telephone numbers using our easy forms for residential or business customers. If you do not have your phone number updated in our system when you call, you will need to enter your Tampa Electric account number.
In the event severe weather forces evacuation of our call center, our new Mutual Assistance Routing System enables customer service representatives from other utilities to answer your calls.