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Residential Customers

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Business Customers

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Power Outages

877-588-1010
Or view our online outage map.

Customer Care

Hillsborough County
813-223-0800

Polk County
863-299-0800

Others
888-223-0800

Business Customers
866-TECO-BIZ
(866-832-6249)

Hours of operation 7:30 a.m. to 6:00 p.m., Monday through Friday.

TTY for the hearing-impaired

The Customer Care Department is equipped with a TTY device (special text telephone equipment for customers with hearing and/or speech disabilities). Customers requesting this service can call 711.

Report suspected electricity theft or meter tampering

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Energy-Saving Programs

813-275-3909

Zap Cap Systems Surge Protection

877-SURGE-22
(877-787-4322)

Mailing Address

Bill Payments
Tampa Electric
P.O. Box 31318
Tampa, Florida 33631-3318

General
Tampa Electric
P.O. Box 111
Tampa, FL 33601-0111

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