Available to residential customers who subscribe to a broadband Internet service, Energy Planner offers lower rates for electricity most of the day and throughout the entire weekend. In fact, Energy Planner lets you take advantage of lower rates 87 percent of the time. Download the Energy Planner Customer Guide .
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The rate you pay for electricity is determined by the Energy Planner level that is active at the time you're using electricity. The levels (Low, Medium, High and Critical) vary based on the time of day and the day of the week.
The Low and Medium rates are available 87 percent of the time and are lower than the average price of 8.353 cents* per kilowatt-hour (kWh) you currently pay under the standard residential rate. With lower rates available most of the time, you have the opportunity to save on overall electricity use.
The Critical rate can become active at any time and reflects the increased cost of providing electricity during times of extremely high demand. The critical rate cannot exceed 1.5 percent of the total hours in a year. You can maximize savings by programming your major appliances to automatically shut off if a Critical rate becomes active.
You will know when the levels are active based on the following timelines:
*The price of 8.353 cents per kilowatt-hour (kWh) is based on an average residential customer using 1,200 kWh per month on Tampa Electric's Residential Service (RS) two-tiered fuel and energy rate effective, June 1, 2020. For more details, view the Tariff on Tampa Electric's website.
You can maximize savings when you avoid using electricity during the short period of time when the High level is active. The High level is never active on weekends and holidays*, and is active for no more than five hours each weekday throughout the entire year.
Making simple adjustments to when you use electricity, and shifting your usage to the time of day when the Low or Medium levels are active, will help reduce your electric bill.
*Holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Gaining access to your secure Energy Planner portal has never been easier. Enter your standard username and password at tecoaccount.com and click submit. Once you’re logged in, click on Energy Planner to launch the Energy Planner portal.
From the portal you can program your thermostat, central heating and cooling system, water heater and pool pump. Whether you're at home, work or even away on vacation, you can log into your account to change any of your settings.
Are you arriving home earlier than expected? No problem! Simply log into the Web portal and adjust your heating or cooling to get your home to the comfort level you want.
The Web portal offers even more...
As an added benefit, the Web portal provides the following:
As part of the installation, we'll install a free programmable thermostat and show you how to access the Energy Planner Web portal to program your appliances and make other adjustments that will help maximize your savings.
Installing Energy Planner at your home is easy and takes about two hours. We will install:
A control device will be installed near your water heater and pool pump This device facilitates communication between the appliance and the Web portal.
The Energy Planner programmable thermostat can be used to override settings and adjust your heating and cooling system. It is important that broadband Internet service is maintained once Energy Planner is installed.
*Energy Planner equipment requires connection to your Internet broadband router or modem. This allows communication between your thermostat and Tampa Electric's Energy Planner computer equipment. It is necessary that broadband Internet service is maintained once Energy Planner is installed.
You can sign up online or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m.
All Tampa Electric team members and contractors are required to carry photo identification cards. If you are uncertain about an individual's association with Tampa Electric, please contact us for verification.
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