You can pay less for electricity!

Do you want to pay less for electricity? If you answered YES, our FREE Energy Planner program is worth checking out. With simple changes to your energy use, you can take advantage of lower rates available 87% of the time and during all hours on weekends and major holidays1.

Energy Planner User Resources

Here are tools that will help you make the most of Energy Planner.

Customer Guide
Portal Tutorial
Thermostat Tutorial

Energy Planner Portal

Energy Planner Portal

Gaining access to your secure Energy Planner portal has never been easier. Enter your standard username and password at and click submit.

Once you’re logged in, click on Energy Planner to launch the Energy Planner portal.

From the portal you can program your thermostat, central heating and cooling system, water heater and pool pump. Whether you're at home, work or even away on vacation, you can log into your account to change any of your settings.

Are you arriving home earlier than expected? No problem! Simply log into the Web portal and adjust your heating or cooling to get your home to the comfort level you want.

The Web portal offers even more...

As an added benefit, the Web portal provides the following:

  • A graph that displays heating and cooling run time
  • A graph that displays water heater and pool pump operation
  • Ability to access your portal from any smart device or your home computer

As part of the installation, we'll install a free programmable thermostat and show you how to access the Energy Planner Web portal to program your appliances and make other adjustments that will help maximize your savings.

Click on the Resources tab to view the Energy Planner portal tutorial video.


How Energy Planner works:


  • We install a programmable thermostat inside your home and devices that allow you to control your water heater and/or pool pump2.
  • You log in to our secure Energy Planner portal to program when you want your water heater and/or pool pump to run, and to program your thermostat – whether you’re home or away.
  • As part of the free installation, we’ll show you how to use the portal to maximize savings.
  • Call us at 813-275-3909 to schedule a date to perform the free installation or complete our sign up form to get started.

Here’s how you save

Energy Planner offers four price levels (Low, Medium, High and Critical). The levels change based on the time of day and day of the week. When the Low and Medium levels are active (87% of the time), you’ll pay less for electricity. To maximize savings, simply avoid using electricity when the High level is active, which occurs no more than five hours on any weekday. See the chart below for all price levels.

The key to saving is to make simple adjustments to your energy use. For example, avoid running your pool pump, turning down your AC and using hot water when the high level is active. Simple adjustments like these can lead to significant annual savings.

The following chart shows the four price levels. Don’t be alarmed by the Critical price level. Although this level can become active at any time and reflects the increased cost of providing electricity during times of extremely high demand, it cannot exceed 1.5 percent of the total hours in a year. As an added sense of security, Energy Planner lets you program your heating and cooling system, water heater and/or pool pump to automatically shut off if a Critical level becomes active.

Energy Planner Level
Energy Planner Rate
8.604 cents/kWh
10.207 cents/kWh
17.457 cents/kWh
48.194 cents/kWh
Compare to the Standard Residential Rate you pay when not participating in the Energy Planner program 11.139 cents/kWh.

Based on Florida Public Service Commision-approved rates as of Sept. 1, 2022

You will know when the levels are active based on the following timelines:





More and more customers are discovering how Energy Planner’s lower rates can help them save on annual energy costs. See what Energy Planner customers are saying about this innovative program.


1Holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. The price of 11.139 cents per kilowatt-hour (kWh) is based on an average residential customer using 1,200 kWh per month on Tampa Electric's Residential Service (RS) two-tiered fuel and energy rate effective, September 1, 2022. For more details, view the Tariff on Tampa Electric's website.

2Energy Planner equipment requires connection to your Internet broadband router or modem. This allows communication between your thermostat and Tampa Electric's Energy Planner computer equipment. It is necessary that broadband Internet service is maintained once Energy Planner is installed.

Additional Resources

Ask for Identification

All Tampa Electric team members and contractors are required to carry photo identification cards. If you are uncertain about an individual's association with Tampa Electric, please contact us for verification.

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