Earlier this summer, Tampa Electric paused service disconnections for nonpayment. Disconnections for nonpayment will soon resume. If you have a past-due balance, now is the time to apply for financial assistance, set up a payment arrangement or make a payment to maintain the electric service you depend on. We’re here to help.
Need help managing your electric bill?
We offer several options to help make your residential electric bill more manageable, including payment arrangements, bill assistance programs and free energy-saving programs that can help lower your energy costs. .
Consent for third-party bill assistance
If third-party energy bill assistance funding becomes available, Tampa Electric can share your account information with authorized agencies that may be able to provide credits toward your electric bill. To participate in these programs, you must provide your consent.
Complete this consent form by Sept. 9, 2026, to allow Tampa Electric to share your account information with authorized third-party agencies that may be able to assist with your electric bill.
Request extra time to pay your bill
If you're unable to pay your bill by the due date, you can request more time to pay using our flexible payment arrangements.
To request a payment arrangement, simply log in to your online account and select Payment Arrangement to complete the request form. If you don't have an online account, you can register in just a few minutes.
Consider financial support options
Financial support may be available through TECO's Share program and other assistance programs that provide credits toward electric bills for qualifying customers.
TECO’s Share Program
Customers can receive energy bill credits through TECO’s Share program, thanks to donations from TECO employees, customers and community partners along with matching funds from TECO’s shareholders.
To apply, please contact one of our community partner administrators:
Need help exploring your options?
Our Customer Assistance Team can help you explore available bill assistance programs and other resources that may fit your needs. Watch the video below to learn more about how we can assist you.
TECO Share
Our Share program is funded through the generosity of our customers, employees and shareholders. Donations support neighbors who may need help with their electric bill. You’re encouraged to call one of our third-party administrators - Metropolitan Ministries, the Salvation Army or the Catholic Charities Diocese of St. Petersburg – to learn if you qualify.
Budget Billing
Budget Billing is a free and easy way to take the highs and lows out of your electric bill. It is designed to help you manage your energy costs, reduce seasonal bill shocks and maintain your budget with predictable monthly payments.
Due Date Plus
Due Date Plus assists residential customers on a fixed income or whose Social Security, retirement, disability or other support payment is received on a date that doesn’t coincide with their utility bill due date.
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Energy-Savings Programs
Explore dozens of energy-saving programs designed to help you use energy more efficiently and lower your monthly costs. Options include bill credits, time-of-use rates and rebates for energy-efficient upgrades.
Neighborhood Weatherization
Our Neighborhood Weatherization program helps make homes more energy-efficient, which can lead to lower energy bills over time. If you qualify, we’ll install energy-saving items at no cost.
Additional programs and community resources
LIHEAP (Low Income Home Energy Assistance Program)
LIHEAP assists low-income households in meeting immediate home energy needs. You can learn about eligibility requirements and find your local service center to see what's available.
The Emergency Home Energy Assistance for the Elderly Program assists low-income households where at least one person is 60 or older when the households are experiencing a home energy crisis.
Community Partners
Our community partners offer a variety of programs and services that may support your household beyond your energy bill. Exploring these resources can help you find additional options that fit your needs.
Business Payment Assistance