We understand this is a difficult time for many of our customers who have been affected by the COVID-19 pandemic. Please contact us if you’re finding it difficult to pay your energy bill and we'll work together to develop a payment arrangement for you. We're all in this together.
Are you having trouble paying your bill? If circumstances make it impossible to pay your bill by the date due, we will discuss the possibility of granting a payment extension. Certain guidelines apply.
To request a payment arrangement, please log in to tecoaccount.com and click on Your Account, followed by Payment Options to complete our Payment Arrangement request form. Please be aware that it could take up to two business days to process your request.
If you need to make your arrangement sooner, you can call our automated phone system at 813-223-0800 (Hillsborough County), 863-299-0800 (Polk County), or 888-223-0800 (all other counties and out-of-state).
We are proud to partner with non-profit organizations who provide assistance to those needing a helping hand, including during the pandemic.
Tampa Electric is an Emera company.
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