What's on your bill
Each month, you'll see three charges on your electric bill:
- Basic Service Charge
- Energy Charge
- Fuel Charge
Here's how we determine those charges:
Basic Service Charge
Our monthly Basic Service Charge covers the cost of maintaining your electric meter and the wires that bring electrical service to your home or business. It also covers the cost of reading the meter, maintaining customer records and accounting for bill payments, credit and other transactions. Every customer incurs this charge – even if electricity isn't used during the month.
The monthly Energy Charge includes all other costs of producing the electricity you purchase, except fuel. This includes conservation, environmental and capacity cost recovery charges.
The monthly Fuel Charge translates to the cost of fuel used to produce your electricity. Fuel costs are passed through from our fuel suppliers to our customers with no markup. Depending on the programs you participate in, you may see other items on your bill such as Zap Cap Systems®, Renewable Energy, Outdoor Lighting, Share and others. View items on the back of your bill.
Learn more about your rates.
Video tutorial of your bill
About Bill Estimating
On rare occasions we may have to estimate a billing amount based on past customer electricity usage. In the unlikely event that a meter does not transmit a reading or we’re unable to access the meter, we’ll estimate using a multi-step calculation that takes into account your prior electric usage as well as recent weather impacts. This helps us make an accurate estimate when a physical reading is not possible. Any needed corrections will be reflected on your following billing statement.
Looking for ways to lower your energy costs? Check out our many energy-saving programs, including our free in-facility energy audit. Schedule one of our professionally certified energy auditors for an overview of how smart energy usage can be incorporated into the way your business runs.