If you're like most customers, you don't pay much attention to your electric meter. To most, it's just a device on the side of your home or business that measures the amount of electricity you consume. To some extent, that's true. However, electric meters – like smart phones, televisions and other commonly used technology – have changed a lot over the years.
We're pleased to share that we're keeping up on technology and recently completed a multiyear project to upgrade our more than 810,000 meters with new digital smart meters (See our blog for more about our smart meter upgrade).
Here are some benefits that many customers are already experiencing.
Some of the smart meters are already helping us restore power quicker by pinpointing exactly where outages are occurring. This is especially helpful after a storm that causes multiple outages. Features like this will be available across our entire service area by early 2022, once all meters are programmed to communicate with our internal systems.
As we continue to invest in technology to build a smarter grid, we'll leverage smart meters to offer even more features, such as providing you with more control over electricity use, payment flexibility, alerts that will detect failing equipment before an outage occurs and more.
View our Frequently Asked Questions.
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