Do you have a past-due balance with Tampa Electric? Please act now to apply for financial assistance, set up a payment arrangement or make a payment to maintain the electric service you depend on.
How can I pay my Tampa Electric bill?
Paying your bill should be simple, secure and fit your lifestyle. We offer multiple secure ways to pay your bill, so you can choose the option that’s best for your schedule, budget and preferences. Whether you're looking for a free payment method, more control over when payments are made or the fastest way to pay, use the table below to find the payment option that's right for you.
Payment Methods |
Convenience Fee |
Benefits |
Estimated Posting Time |
|
Auto Pay |
No |
Schedule automatic, on-time payments |
Paid on your due date |
|
Online bank payment |
No |
Control payment timing and amount |
Up to 3 business days |
|
Pay by mail |
No |
Use a check or money order |
Up to 10 business days, depending on mail |
|
Bill payment service |
Varies |
Manage payments through your bank |
Up to 5 business days |
|
Credit or debit card |
Yes |
Complete payments quickly |
Up to 1 business day |
|
Apple Pay® or Google Pay® |
Yes |
Make secure mobile payments |
Up to 1 business day |
|
Pay by phone |
Yes |
Skip account setup |
Up to 1 business day |
|
Pay in person |
Yes |
Get instant cash-payment confirmation |
Up to 1 business day |
Tampa Electric will never call and ask for your credit or debit card information.
Bank payments at no charge
What is Auto Pay and how does it work?
With Auto Pay, you don't have to remember to make payments. We'll automatically withdraw your payment from your bank account on your due date at no charge.
To enroll in Auto Pay, create or sign in to your online account. From the "Your Account" page, you can add or remove bank accounts and enroll in Auto Pay. You'll need your Tampa Electric account number to create a profile. You can cancel Auto Pay at any time.
Want a reminder before your bill is due? Log in to your online account to enroll in text, email or voice notifications about billing amounts, due dates and payment status.
How do I pay my bill online?
Make free one-time payments from your bank account through your online account. You can also securely save your payment information to make future payments even faster.
Can I pay my bill through my bank?
Yes. Many banks and credit unions offer online bill payment services that let you schedule payments to Tampa Electric from your bank account. You'll typically need your 12-digit Tampa Electric account number and our mailing address to get started. Please allow two to three business days for the payment to reach Tampa Electric.
Always verify if there’s a charge to use this service with your financial institution and that your account information is entered correctly.
Card payments with a convenience fee
KUBRA EZ-PAY® charges residential customers a $2.75 non-refundable convenience fee for transactions up to $1,000. Tampa Electric doesn’t receive any portion of the fee. To avoid this fee, pay directly from your bank account or enroll in Auto Pay via your online account.
Can I pay my bill with a credit card, debit card, Apple Pay or Google Pay?
You can make credit or debit card, Apple Pay® or Google Pay® payments via your online account or by calling 866-689-6469 with KUBRA EZ-PAY®.
Can I pay my bill over the phone?
You can make an electronic payment over the phone by calling KUBRA EZ-PAY® at 866-689-6469, 24 hours a day, 7 days a week.
Can a friend or family member help pay my bill?
Boost from KUBRA EZ-PAY® lets trusted friends or family members contribute directly to your Tampa Electric account using a secure payment link. They use the link to make a full or partial payment on your bill with a bank account, debit or credit card, Apple Pay® or Google Pay®, while your account information remains private.
Other ways to make a payment
How do I pay my bill by mail?
To pay by check or money order, you can use the return envelope included with your monthly bill or mail your payment, along with your account number, to:
Tampa Electric Company
P.O. Box 31318
Tampa, FL 33631-3318
Where do I send an overnight payment?
Bill2Pay
C/O Tampa Electric
4700 140th Ave. N., Suite 106
Clearwater, FL 33762-3846
Important: Please don’t mail cash.
Where can I pay my Tampa Electric bill in person?
To pay in person, visit an authorized payment agent, such as Western Union. Payments submitted by 4 p.m. are sent on the same business day, and many locations offer extended hours.
What should I bring when paying in person?
- Bring your account number or a copy of your bill.
- Bring cash. Payment agents don’t accept checks or credit cards for bill payments.
- Western Union charges a $1.50 convenience fee to use this service. Tampa Electric doesn’t receive any portion of the fee.
Important: Payments made through unauthorized agents may not be delivered on time and could result in late fees or service interruption.
Common bill payment questions
A. Tampa Electric will NEVER:
- Call to ask for your credit or debit card info.
- Call or visit your home with unsolicited deals or discounts.
Important: Please be wary of anyone who demands payment for a power bill. Visit our scam page for more tips.
A. Auto Pay is the easiest and most convenient payment option. Once enrolled, we automatically withdraw your monthly payment from your bank account on your bill's due date. It's free, secure and helps prevent missed payments.
A. No. There’s no charge to pay by Auto Pay from a bank account.
A. Yes. You can make free one-time payments from your bank account through your Tampa Electric online account without enrolling in Auto Pay.
A. You can pay your bill using your online account or the KUBRA EZ-PAY® with a:
- Bank account
- Credit or debit card
- Apple Pay® or Google Pay®
KUBRA EZ-PAY® charges a $2.75 convenience fee for residential credit and debit card and digital wallet transactions up to $1,000. Tampa Electric doesn’t receive any portion of this fee.
A. Yes. KUBRA EZ-PAY® charges a $2.75 convenience fee for residential credit and debit card and digital wallet transactions up to $1,000. Tampa Electric doesn’t receive any portion of this fee.
A. The best way to avoid a convenience fee is to pay directly from your bank account through your online account or enroll in Auto Pay.
A. Yes. To make a payment by phone, call KUBRA EZ-PAY® at 866-689-6469.
KUBRA EZ-PAY® charges a $2.75 convenience fee for residential transactions up to $1,000. Tampa Electric doesn’t receive any portion of this fee.
A. Yes. Most financial institutions offer online bill payment services. Please allow two to three business days for the payment to reach Tampa Electric.
Always verify if there’s a charge to use this service with your financial institution and that your account information is entered correctly.
A. Payment posting times vary based on the payment method you choose.
- Auto Pay: Payments post on your scheduled due date.
- Online bank payments: Payments made before 6 p.m. on a business day post the same day. Payments made after 6 p.m. post the next business day.
- KUBRA EZ-PAY® payments: Payments made by bank account, credit card, debit card, Apple Pay or Google Pay before 6 p.m. on a business day post the same day. Payments made after 6 p.m. post the next business day.
- Bill Payment services: Payments typically post within three business days.
- In-person payments: Payments made before 4 p.m. are transmitted on the same business day. Payments made after 4 p.m. are sent on the next business day.
A. Yes. You can mail a check or money order using the return envelope included with your bill or you can send it to Tampa Electric's payment processing address. Please allow at least 5 business days for your payment to reach us.
Tampa Electric Company
P.O. Box 31318
Tampa, FL 33631-3318
A.
Bill2Pay
C/O Tampa Electric
4700 140th Ave. N., Suite 106
Clearwater, FL 33762-3846
Important: Please don’t mail cash.
A. You can pay in person at an authorized payment agent, such as Western Union. Bring cash and your account number or bill. They don’t accept checks or credit cards for bill payments.
Payment agents charge a non-refundable convenience fee of $1.50 or more per transaction. Tampa Electric doesn’t receive any portion of this fee.
A. Yes. Payment agents charge a non-refundable convenience fee of $1.50 or more per transaction. Tampa Electric doesn’t receive any portion of this fee.
A. Bring cash and your Tampa Electric account number or bill. Western Union doesn’t accept checks or credit cards for bill payments.
Payment agents charge a non-refundable convenience fee of $1.50 or more per transaction. Tampa Electric doesn’t receive any portion of this fee.
A. No. Tampa Electric recommends using only authorized Western Union payment locations. Payments made to unauthorized payment agents may be delayed or not delivered, which could result in late payment charges or service interruption.
Payment agents charge a non-refundable convenience fee of $1.50 or more per transaction. Tampa Electric doesn’t receive any portion of this fee.
A. Without an online account, you can pay by:
- Bill payment service
- Credit or debit card through KUBRA EZ-PAY® with a convenience fee
- Apple Pay or Google Pay through KUBRA EZ-PAY® with a convenience fee
- Authorized payment locations with a convenience fee
A. You can pay your bill at no charge by enrolling in Auto Pay, making a one-time bank payment through your online account, paying by mail or using your bank's bill payment service (verify with your financial institution). Convenience fees apply to payments through KUBRA EZ-PAY ® by phone, credit card, debit card, Apple Pay®, Google Pay® and authorized payment locations.
A. Yes. Friends and family can make a full or partial payment to your account using Boost, a secure service from KUBRA EZ-PAY®. You can share a unique payment link with people you trust, and they can pay using a bank account, credit card, debit card, Apple Pay® or Google Pay®. Your Tampa Electric account information remains private.
KUBRA EZ-PAY® charges a non-refundable $2.75 convenience fee for residential transactions up to $1,000. Tampa Electric doesn’t receive any portion of this fee.
A. If your payment is due today, consider paying through your online account, by phone through KUBRA EZ-PAY®, or at an authorized payment agent location. Payments made at authorized payment agent locations before 4 p.m. are transmitted on the same business day. If you use your bank's bill payment service, please allow up to three business days for your payment to reach Tampa Electric.
A. Auto Pay and online payments through your Tampa Electric online account are two of the fastest and most convenient ways to pay your bill. With Auto Pay, your payment is automatically withdrawn on your due date. Online payments let you pay anytime from your bank account. If you prefer to pay in person, payments made at authorized payment locations before 4 p.m. are sent on the same business day.
A. Yes. You can pay with cash at an authorized payment agent, such as Western Union. Bring cash and your account number or a copy of your bill. Payment agents don’t accept checks or credit cards for bill payments.
A. The easiest way to avoid convenience fees is to make a bank payment through your Tampa Electric online account or enroll in Auto Pay. Both options are free. Payments made by phone, with a credit or debit card, Apple Pay® or Google Pay® through KUBRA EZ-PAY® are subject to a non-refundable $2.75 convenience fee for residential transactions up to $1,000. Authorized payment agents also charge a convenience fee.
A. No. Auto Pay, online bank payments, check in the mail and most bank bill payment services are free. Convenience fees apply to phone, credit card, debit card, Apple Pay® and Google Pay® payments through KUBRA EZ-PAY®, as well as payments made at authorized payment agent locations. Tampa Electric doesn’t receive any portion of these convenience fees.
A. Tampa Electric will NEVER:
- Call to ask for your credit or debit card info.
- Call or visit your home with unsolicited deals or discounts.
Important: Beware of anyone who demands payment for a power bill. Learn more to protect yourself from scams.