Power out?

Choose from any of these convenient options to let us know:

• Log into tecoaccount.com, and report your outage with one click; or
• Report your outage online using your phone number, account number or meter number; or
• *Text OUT to 35069; or
• Call our automated system at 877-588-1010.

*If the phone number you enter is not recognized in our system, you may text OUT followed by your account number or meter number. For example: OUT212000000000 or OUTAB1234. Message and data rates may apply.

Want updates?

• Sign up for Power Updates* through tecoaccount.com. When you sign up, you can let us know how you'd like us to contact you. You can receive texts, emails, and/or phone calls regarding your service and other important information.
• **Text UPDATE to 35069.
• Bookmark the Outage Map to monitor outages. You can learn the cause and restoration status in addition to the number of customers affected and the estimated restoration time.

*Message and data rates may apply.
**If the phone number you enter is not recognized in our system, you may text UPDATE followed by your account number or meter number.