Power out?

Choose from any of these convenient options to let us know:

• Log into tecoaccount.com, and report your outage with one click.
• Report your outage online using your phone number, account number or meter number.
• Text OUT to 35069*.
• Call 877-588-1010 to report your outage at any time.

*If the phone number you enter is not recognized in our system, you may text OUT followed by your account number or meter number.

Want updates?

• Sign up for Power Updates* through tecoaccount.com. When you sign up, you can let us know how you'd like us to contact you. You can receive texts, emails, and/or phone calls regarding your service and other important information.
• Text UPDATE to 35069**.
• Bookmark the Outage Map to monitor outages. You can learn the cause and restoration status in addition to the number of customers affected and the estimated restoration time.

*Message and data rates may apply.
**If the phone number you enter is not recognized in our system, you may text UPDATE followed by your account number or meter number.