• Streetlight Out Thumb

    Streetlight out?

    Use our online forms to report a power outage or streetlight issue...

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    Streetlight Out Slider

    Report a streetlight that needs repair

    Our online form makes it easy to report lights that are out or malfunctioning. You may also call Customer Care at:

    • 813-223-0800 in Hillsborough County
    • 863-299-0800 in Polk County
    • 1-888-223-0800 all other counties

    Thank you for making us aware!

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  • Outage Map Thumb

    Outage Map

    There are many reasons why customers experience power outages including...

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    Outage Map

    Providing reliable power is a priority for Tampa Electric. However, sometimes there are circumstances beyond our control when you will lose power.

    This tool was created to help you monitor and track outages - helping you plan around this situation.

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    Stay connected with
    Power Updates

    Receive texts, emails or calls about your service!

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    Stay connected with Power Updates

    Sign up to receive texts, emails or calls about your service. It's free!

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  • Better Service Thumb

    Better service?

    Our phone system makes it easy to do business with us.

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    We're answering the call

    Listen carefully and follow the menu prompts. This helps us route your call to a representative specifically trained to handle your request.

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  • Go Paperless e-Bill Thumb

    Go paperless with e-Bill

    Receive your bill online and pay how you'd like.

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    Go paperless with e-Bill

    Sign up today to receive your bill online. You can pay online for free or use any of our other payment methods. And, we'll send you a payment reminder each month.

    Learn more
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    Subscribe to our
    e-News Update

    Receive updates straight into your inbox.

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    Stay in the know with e-News Update

    Once you subscribe, you'll receive updates and information, including special offers on products and programs, storm preparedness information, special events, helpful tips and more, straight to your inbox.

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    Connect to Us

    Online resources to help you conduct business with us.

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    Reach out to us with online resources

    Locate handy tools by clicking Connect to Us above.

    • Our Power Blog provides the latest news
    • Follow us on Social Media like Twitter
    • Search our catalog of Customer Service Q & A
    • Report a malfunctioning streetlight
    • Get surge protection for your home
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    Turn on Service

    Start electric service at your new address.

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    Turn on Service

    Start service at your new address. Complete our convenient online form.

    Start service now