• Don't get scammed!

    Stay vigilant and follow these tips.

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    Be aware of scams targeting you

    Scammers demanding prepaid debit cards continue to call customers under the guise of avoiding disconnection. Tampa Electric will never call to ask for credit card or debit card numbers.

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  • Streetlight out?

    Use our online forms to report a power outage or streetlight issue...

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    Report a streetlight that needs repair

    Our online form makes it easy to report lights that are out or malfunctioning. You may also call Customer Care at:

    • 813-223-0800 in Hillsborough County
    • 863-299-0800 in Polk County
    • 1-888-223-0800 all other counties

    Thank you for making us aware!

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  • Priority restoration

    How we restore power after a severe storm.

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    Tampa Electric's Restoration Process

    During a widespread power outage, our goal is to restore power to the largest number of customers in the shortest possible time.

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  • Go paperless with e-Bill

    Receive your bill online and pay how you'd like.

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    Go paperless with e-Bill

    Sign up today to receive your bill online. You can pay online for free or use any of our other payment methods. And, we'll send you a payment reminder each month.

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  • Hot Weather Tips

    Learn how to stay cool and save money...

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    Hot Weather Tips

    Here are some simple tips that can help you stay cool and save money on your electric bill.

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    e-News Update

    Receive updates straight into your inbox.

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    Stay Informed!

    Sign up for our e-News Update below.


  • Outage Map

    There are many reasons why customers experience power outages including...

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    Outage Map

    Providing reliable power is a priority for Tampa Electric. However, sometimes there are circumstances beyond our control when you will lose power.

    This tool was created to help you monitor and track outages - helping you plan around this situation.

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  • Do we have your
    phone number?

    Update your account ...

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    Update your primary and alternate phone numbers

    When you call toll-free 1-877-588-1010 to report a power outage or public safety concern, our automated system matches your phone number or account number to your address, helping us pinpoint the outage.

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