Contact Us

Products & Services

Report a streetlight outage

Request tree trimming/power line clearance

Request new service for home or business

Perform general account service functions

Residential Customers

Online forms
Send an e-mail

Business Customers

Online forms
Send an e-mail

Power Outages

1-877-588-1010

Customer Care

Hillsborough County
813-223-0800

Polk County
863-299-0800

Others
1-888-223-0800

Hours of operation 7:00 a.m. to 7:00 p.m., Monday through Friday.
Effective April 1, 2010, hours of operation will be 7:30 a.m. to 6:00 p.m., Monday through Friday.

TTY for the hearing-impaired

The Customer Care Department is equipped with a TTY device (special text telephone equipment for customers with hearing and/or speech disabilities). Customers requesting this service can call (TTY only) (813) 228-4613.

Zap Cap Systems Surge Protection

1-877-SURGE-22
(1-877-787-4322)

Mailing Address

Bill Payments
Tampa Electric
P.O. Box 31318
Tampa, Florida 33631-3318

General
Tampa Electric
P.O. Box 111
Tampa, FL 33601-0111