It's our commitment to you
Delivering value to West Central Florida
The price you pay for electricity – as a Tampa Electric customer – is among the lowest in the state and well below the national average.
To help you use energy wisely, we offer more energy-saving programs than any other utility in the state. Our energy experts are ready to help you take the next step.
Check out two of our most recent rebate offerings:
Learn more about all our energy-saving programs for home and business.
Need help managing your budget? Our Budget Billing program can do just that by providing a predictable billing amount each month. For added convenience, combine this with our free contactless Paperless Billing program to help make your desk clutter free.
We are upgrading our grid and modernizing our equipment to improve reliability – to keep your power on longer and to repair it faster during outages. We are building a modern grid that provides advanced communication and control capabilities with smart meters.
We developed a Storm Protection Plan to strengthen our power system and make us less susceptible to strong winds during Florida's tumultuous storm season. As part of the plan, we will move some power lines underground, strengthen poles, trim trees which are a leading cause of outages and more. Visit our Reliability page to learn more about how we're able to deliver 99.9% reliability for you.
Since 1999, we've committed to a sweeping environmental improvement plan, with a key component of that being to reduce emissions while keeping rates low for our customers. Already, we've decreased carbon emissions by 50 percent and we have exciting plans for continued reduction.
Today, we are Florida's top producer of solar energy per customer and generate enough solar electricity to power 100,000 homes. By 2023, nearly 14 percent of our electricity will be generated by the sun, which is more than any other utility in the state and enough to power more than 200,000 homes.
Our Sun Select shared solar program offers residential and business customers the option to go 25%, 50% or even 100% solar today. Ideal for those who are renting, living in a multifamily building or just can't afford to install solar panels, Sun Select lets you share the benefits of local solar with other program participants through our shared solar array.
We're also investing in state-of-the-art technology to modernize our Big Bend Power Station at Apollo Beach. This will eliminate the use of coal and reduce emissions, which helps us keep bills affordable and become cleaner and greener.
We have several initiatives underway that will optimize digital technology, making it easier for you to do business with us. A few examples include the ability for customers to digitally chat with us online in real time, a mobile app that lets you easily access your account information with just a few clicks, enhancements to our online outage map and the ability to set up helpful alerts.
We're pursuing a multi-year project to build a smarter grid that not only delivers safe, more reliable and affordable energy to our customers, it also brings advanced communication and control capabilities. The benefits include improved outage detection and restoration, remote start, stop or transfer of electric service and increased privacy on your property, to name a few.
That's not all. We're upgrading all streetlights and area lights with smart light-emitting diode (LED) technology, which will use less energy and are better for the environment. The lights will notify Tampa Electric automatically when they are out, allowing for a much quicker repair. View our streetlight video.
Tampa Electric is an Emera company.
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