Get Help Paying Your Bill
See Details
Get Help Paying Your Bill
See Details
If you have a past-due balance with Tampa Electric, we’re here to help. You don't have to navigate this alone. If you're unable to make a payment, you can request a payment arrangement for more time to pay your bill. The sooner you take action; the more options may be available to you.
We're here to help!
Find solutions to help you manage costs and stay connected.
Request more time to pay your bill
If you need more time to pay your bill, you may be eligible for a payment arrangement.
Explore resources that can help pay your bill
Explore programs that can help businesses with energy costs and other needs.
Lower your future energy costs
Explore free energy-saving prgrams to help reduce your energy use and future costs.
Explore additional ways to make managing your bill easier.
Looking for? |
Possible solution |
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More predictable monthly payments (small business customers only) |
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Help with a past-due balance |
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| Explore optional rate plans and economic development incentives | Rates and Incentives |
| Information on sales tax exemptions | Sales Tax Exemptions |
| Business fees and charges | Understanding Your Bill |
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Ways to pay your bill |
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Information about account deposits |
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Billing and payment reminders |
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| Ways to consolidate and simplify billing | Billing Options |
| How your smart meter works | Meter Information |
You don't have to navigate your options alone.
Our business customer assistance team ishere to help you explore payment options, bill assistance and other resources that may meet your business needs. Please call 866-832-6249 from 7:30 a.m. to 6 p.m. weekdays to talk to us about available solutions.
Find answers and support for your business
A. Our business customer service team can connect you with resources that may help, including payment arrangements for an extension on your bill due date, business resources and free tools to help manage your bill.
A. You can request a payment arrangement through your online account.
- Log in to your online account.
- Select Payment Arrangement from the residential menu.
- Submit your request.
You'll receive an immediate decision, and approved requests will include a new payment date.
A. Tampa Electric’s Budget Billing program for small businesses can help make monthly electric bill payment amounts more predictable from month to month, even with changes in energy use, rates or fees. The program does this by averaging past energy use to spread electricity costs over time.
A. Tampa Electric business customers may be eligible for assistance through state and federal programs. Available assistance and eligibility requirements vary by program.
A. Tampa Electric offers free energy-saving progams and resources to help lower energy costs, from energy-saving tips and rebates to energy audits and online calculators.
A. If you prefer not to apply online or if you have questions and want to speak with us, Tampa Electric’s business customer assistance team can help you explore payment solutions, payment extensions and business resources that fit your business needs. To get started, call 866-832-6249 weekdays from 7:30 a.m. to 6 p.m.