Find help from trusted community and government programs
Looking for additional support? These state, federal and community programs are independent of Tampa Electric and may help eligible households with energy costs and other essential needs.
Programs that may help with energy costs
EHEAP (Emergency Home Energy Assistance for the Elderly Program) is a state program that helps Florida households with a resident age 60 or older pay home energy costs if household income is at or below 150% of the Federal Poverty Guidelines.
LIHEAP (Low-Income Home Energy Assistance Program) is a federal program that provides financial assistance with home energy costs for eligible Florida households with incomes from $32,155 to $85,335, depending on household size. Online applications are accepted weekdays from 9 a.m. to 5 p.m.
Trusted organizations ready to help
Contact these trusted community partners for additional assistance with food access, emergency services and other household needs.
211 is the most comprehensive source of information about local resources in the country. It's powered by thousands of caring and supportive professionals who can provide assistance and more information about public and private health and human services, 24/7/365. Calls are confidential and can be anonymous.
Feeding Tampa Bay connects individuals and families throughout the Tampa Bay area with nutritious food, community resources and supportive services that promote stability and well-being.
Crisis Center of Tampa Bay connects individuals and families with free, confidential support, community resources and referrals to services that can help meet a variety of personal and household needs, 24 hours a day, seven days a week, 365 days a year.
American Red Cross provides support, resources and preparedness services that help individuals and families navigate emergencies, recover from disasters and build resilience in their communities.
We're here to help you explore available resources
Tampa Electric’s Customer Assistance Team can help you explore available financial assistance programs and community resources. Call 888-223-0800 from 7:30 a.m. to 6 p.m. weekdays.