Save energy and money
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Our free Energy Planner program helps you lower your bill by shifting your energy use to times when electricity costs less. When demand is lower, we reward you with lower rates — it’s like getting a discount on energy every day.
You’ll also receive a free ENERGY STAR®-certified smart thermostat plus access to a mobile app and secure online portal that make it easy to schedule and adjust your energy use anytime.
Instead of paying 16.230¢ per kWh on the standard rate, you could pay as little as 13.039¢ per kWh when you use electricity during low-rate periods. Those savings add up.
How it works
Energy Planner offers three price levels based on time of day and day of week: LOW, MEDIUM and HIGH. Using more energy during Low and Medium times can help you save compared to using energy during High-price periods. You can easily schedule these major energy users:
Price levels at a glanceLOW RATE: available 27.7% of the time – saves 3.191 cents/kWh. MEDIUM RATE: available 58.9% of the time and still below standard rate. HIGH RATE: only 13.4% of the time – never on weekends or holidays. |
Know your price levels and plan accordingly – it’s all in the timing!
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Energy Planner is not available to customers who have net-metered solar and/or participate in our Prime Time Plus program. *Don’t be alarmed by the Critical price level. Although this level can become active at any time and reflects the increased cost of providing electricity during times of extremely high demand, it's used infrequently. Should the Critical rate go into effect it cannot exceed 1.5 percent of the total hours in a year. As an added sense of security, Energy Planner lets you program your heating and cooling system, water heater and pool pump (if applicable) to automatically shut off if a Critical level becomes active. The price of 16.230 cents per kilowatt-hour (kWh) is based on an average residential customer using 1,200 kWh per month on Tampa Electric's Residential Service (RS) two-tiered fuel and energy rate effective, January 1, 2026. |
Smart Thermostat and App
The ENERGY STAR®-certified smart thermostat you’ll receive at no cost lets you adjust temperature settings, set flexible scheduling, receive usage reports, reminder alerts and more.
Heating and Cooling Monitoring
- Smart Alerts notify you when your system may need service.
- Service Reminders tell you it’s time for routine maintenance or service.
- Usage Reports provide monthly system information.
Other popular features
- Smart Home Compatible because it works with Amazon Alexa, Google Assistant, Apple HomeKit and Samsung SmartThings smart home platforms.
- Humidity control helps maintain year‑round comfort by balancing indoor humidity levels.
- Circulating Fan helps maximize comfort and balance temperature throughout your home by increasing air circulation.
- Keypad Lockout lets you maintain total control by disabling changes made by others at the thermostat.
- Temperature Limits prevent others from adjusting temperatures too high or too low.
The smart thermostat offers access to a mobile app that lets you manage your heating and cooling, whether you're at home or away. During your installation, the Energy Planner installation expert will assist you in downloading the app and demonstrate how to use it.
Energy Planner Portal
Access your secure Energy Planner portal anytime by creating an account or logging in with your existing credentials. Once inside, simply click Energy Planner to get started. Control your home energy with ease Adjust and program available equipment:
Make changes from anywhere—at home, at work or on vacation. Heading home early? Log in and set your home to the perfect temperature before you arrive. More tools to help you save
For step-by-step guidance, visit the User Resources tab to watch the Energy Planner portal tutorial video. |
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"At first I was skeptical. Does it really work? So I said to myself, "It won't hurt to try it." I am happy to share that I'm saving about $100 a month on my electric bill. Plus I was able to take advantage of Tampa Electric's Ceiling Insulation rebate that was recommended by the analyst that came to my home. Woo Hoo!" |
InstallationOn installation day, our licensed contractor will replace your existing thermostat with an ENERGY STAR®-certified smart thermostat. In addition, a small control device will be installed near your water heater, pool pump and Level 2 EV charger (if available). This device facilitates communication between your equipment and the smart thermostat, mobile app and online portal, so everything works together seamlessly. A Tampa Electric Energy Planner expert will accompany the installation contractor. They will take time to demonstrate how to use the smart thermostat, assist you with downloading the free app and make sure you’re comfortable using the devices. Have questions later? Our energy experts are here to help on weekdays from 8 a.m. to 5 p.m. at 813-275-3050. Here’s what we’ll install at your home.
Control device Smart thermostat |
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"We have been on the Energy Program for more than five years. It has been the best single thing we have ever done to save money and electricity at our home. The installers did a superb job and took extra time to show us how to use the Web portal. We also took advantage of Tampa Electric's Ductwork program and even received a rebate to add insulation in our attic. Do not wait to have Energy Planner installed! My wife and I could not be happier with the program." Steven & Frances P., Tampa |
User Resources
Here are tools that will help you make the most of Energy Planner.
Customer Guide
Wi-Fi Connection Step-By-Step
Portal Tutorial
Thermostat Tutorial
Energy PlannerSM testimonials
| Send Your Testimonial. |
Welcome to the Energy Planner customer testimonial page. We invite you to read what others are saying and encourage you to send one of your own. Energy Planner is one of several energy-saving programs designed to help you save energy and money.
"I am so happy that I signed up for Energy Planner. I automatically saw an impact on my bill and being enrolled empowered me to proactively take control of my energy use. I am very satisfied with the Energy Planner program."
Laura K., Tampa
"At first I was skeptical. Does it really work? So I said to myself, "It won't hurt to try it." I am happy to share that I'm saving about $100 a month on my electric bill. Plus I was able to take advantage of Tampa Electric's Ceiling Insulation rebate that was recommended by the analyst that came to my home. Woo Hoo!"
Noemi P., Tampa
"I've had Energy Planner for almost two years and I love it. I am buying a new house soon and I will definitely get it installed again. My electric bills are so much lower than they used to be."
Daniel, Tampa
"Our Energy Planner experience has been great. We use the free online Web portal to set the optimal temperature inside our home. And knowing when lower rates are available allows us to plan and save when using our washer, dryer and dishwasher. We are saving on our electric bill and love the ability to access and adjust our settings online, even when we're away from home."
Evan E., Oldsmar
"When my husband and I decided to sign up for the free Energy Planner program, we never realized how beneficial it could be. Energy Planner puts us in control of our energy use! We program our appliances and thermostat settings over the Internet. I am a TECO retiree and have always taken advantage of Tampa Electric's various programs. This is by far an excellent one. I was surprised to see a former student clerk (Keri) arrive to perform the installation. She offered professionalism and expertise."
Carol W., Tampa
"My wife and I signed up for Energy Planner over 2 years ago and we're very pleased to be saving 10 to 15 percent on electricity. Using the supplied smart thermostat is really easy and allows us to set temperature settings to get the best rate and it's even compatible with our new super-efficient AC unit that has a 2-stage compressor and variable-speed air handler. We program our dishwasher and water heater for max savings. And online tracking helps us keep track of our energy use by day, week and month. Get it!"
Edwin C., Tampa
"If your home doesn't have the Energy Planner program, call Tampa Electric to schedule your appointment today! In addition to saving money on our electric bill, we're conserving electricity too. We use the program's Web portal to program our heating & cooling system and pool pump with the click of a mouse, whether we're at home or away. When Tampa Electric performs the installation, they'll show you how to use the Web portal to program your appliances and save money on your electric bill."
Diana S., Brandon
"Tampa Electric's Energy Planner program is exceptional. I have seen a 51% decrease in my electric bill over four months. I not only appreciate the amount of savings I am experiencing, but also the wealth of knowledge I have gained in learning about energy conservation. I highly recommend that Tampa Electric customers take advantage of as many aspects of the Energy Planner program as they can. Tampa Electric's Energy Planner team excels in educating consumers and they provide outstanding customer service."
Susan C., Tampa
"After a year of putting it off, we recently decided to get on the Energy Planner. Why not? Especially now that the holidays are coming up. What better time to save money within your household? All at your fingertips! Most people would freak out about forgetting to set up everything before leaving on vacation but in our case, we can easily log in and adjust our thermostat without having to be home. We're amazed at how simple the functionalities are and how much savings they actually bring!"
L.F., Valrico
"We had the energy planner installed in 2011 and the system was recently upgraded by Tampa Electric. Works great. We are saving money every month and as a bonus we had more insulation added to the attic at little cost to us. The technicians that came to our house were very professional and neat. I highly recommend it."
Dave L., Tampa
"An Energy Audit two years ago became an energy saving mission! Energy Planner has successfully lowered my home's energy usage and cost. Not only does it cause me to be consciously aware of the amount of energy I'm using, but also how I am using it. This education has made my energy costs more manageable. Every person I have worked with, from the auditor, to the planners, to the ductwork sealers have been outstanding. I am completely satisfied with Energy Planner and highly recommend it!"
Susan C., Plant City
"We recently had the Energy Planner installed and, so far, everything has worked wonderfully. We are noticing the difference in our electric bill and our electric usage. What a great program. It's so easy to use the Web portal. Everyone should participate in this program!"
Alana B. & Stan T., Tampa
"We have been on the Energy Program for more than five years. It has been the best single thing we have ever done to save money and electricity at our home. The installers did a superb job and took extra time to show us how to use the Web portal. We also took advantage of Tampa Electric's Ductwork program and even received a rebate to add insulation in our attic. Do not wait to have Energy Planner installed! My wife and I could not be happier with the program."
Steven & Frances P., Tampa
Frequently Asked Questions
A. Yes, we’ll install an ENERGY STAR®-certified smart thermostat plus access to a mobile app.
A. To achieve maximum savings, program your heating & cooling system, water heater, pool pump and Level 2 electric vehicle charger (if available) to operate during the Low and Medium pricing levels. You’ll maximize your savings by avoiding the short period of time when the High level is active.
A. Review when the Low and Medium price levels are active and adjust the time of day that you use your dishwasher, washer, clothes dryer and other large appliances to avoid the high level time period. Remember - small things add up - turn off lights, ceiling fans, TV and computer equipment in unoccupied rooms.
A. A Critical price level can become active at any time, but it’s extremely rare. It is activated at times of extremely high demand, such as an unseasonably cold winter day or an extremely hot summer day. You can maximize your savings by programming your water heater, pool pump and Level 2 electric vehicle charger (if available) to automatically turn off when a critical pricing level is active. The ENERGY STAR®-certified smart thermostat will automatically adjust your temperature setting by 5 degrees (+5° for cooling, –5° for heating) to reduce run time and help keep your energy costs low.
A. Yes, an adult must be present, preferably the person who will most likely use the smart thermostat, mobile app and online portal. As part of the installation, we will show you how to make the most of Energy Planner by using these devices.
A. Yes, you can cancel after 12 months. We will remove all equipment and reinstall the thermostat you had prior to Energy Planner.
Additional Resources
- Program Overview
- Energy-Efficiency Tips
- Cost to Operate Appliances
- Energy Efficiency Bill Insert
- Energy Planner Brochure
- Prime Time Plus Brochure
Ask for Identification
All Tampa Electric team members and contractors are required to carry photo identification cards. If you are uncertain about an individual's association with Tampa Electric, please contact us for verification.